I really got no any better words to describe this most lousiest ever telecommunication services from REDtone. They not only worst in their services but also a big cheater ever I've been gone through.
I made report about my internet connection was down since last Thursday and it still not recovered until now. Everytime when I called them, they'll answered me can be done by few hours, but everyday when I reached home from work it still the same!
Today I called again and I really raised up my anger, then they promised me will send a technician to my place to check it out. I told them I only can be at home by 6.00pm, in the afternoon a technician called me that he was at they place I stay, come on! It's office hour how do you expect me at home? So I told the technician to come back by 6.00pm and he agreed.
It's unusual I went back home right after office hour, I reach home about 5.40pm and I was waiting for the technician, then I checked again with their customer support, the person answered my call promised will informed a technician to be at my house soon, he also told me will call me back right after it.
I waited till 6.05pm and still no body call or come to my house, then I called back again to the service center and that time no body picked up my phone call! I called back to the technician which the number recorded in my mobile phone, no body answered my phone call at all too! I SMS to the number and still no reply!
I keep on calling both numbers till late evening, the result still the same, no body answer it! Damn... I wonder what kind of services from them, they always broke the promises. They also promised will deduct my monthly fee for my lost but they still charge me with the full amount!
REDtone The Biggest Cheater Ever!!!